Learn #WithVisio
Created by the Center for Creative Leadership (CCL®), Better Conversations Every Day™ (BCE) is a dynamic program that applies a simple and practical approach to teaching a set of complex skills. The program focuses on 4 core behaviors applied to real workplace challenges to build trust, psychological safety, collaboration, inclusion, resilience, and emotional intelligence needed to thrive in today’s hybrid work environment.
The Certified Change Agent (CCA) program was created in 2014 and is recognized internationally as a foundation step for anyone developing their career in change management, leadership or any role that supports and guides people through change.
The three-step qualification process challenges the individual to gain knowledge and demonstrate its application to real-world change situations. This is not a plug n play approach but a deep and meaningful exploration of change competency to develop participants’ ability to make change happen by thinking about change approaches and styles that will work for each unique situation they experience.
Understand how changes affect people and appreciate their reactions.
Learning Opportunity:
Leadership Development
Talent Development Level:
Employees at all organization levels
Learning Investment:
$800/participant
Time Commitment:
1:00 – 2:00 PM ET (Kick Off)
1:00 – 5:00 PM ET Days 1-2
Upcoming Dates:
BCE is offered multiple times throughout the year at Visio Academy.
Early-career professionals, leaders and managers
Online, face to face and hybrid options available
3-5-day training intensive and 4-month project timeline
Facilitator-lead with change project coach
12-15 participants
per facilitator
12-15 participants
per facilitator
The training intensive workshop covers the essential learning components and end with the examination in the final hour of day 3.
Participants who pass the exam will be invited to submit a written essay within 125 days.
On passing the case study, a Certified Change Agent (CCA) designation is awarded and renewed every three years.
Listening is critical to building trust and respect. BCE equips you with a powerful approach to listening that involves paying full attention, avoiding premature judgment, reflecting empathy, clarifying, summarizing and sharing.
Great conversations begin with great questions, and BCE teaches you to enhance the quality of questions. The idea is not for you to solve the other person's problem-but to provoke self-reflection and discovery.
Our approach includes a simple, yet effective, method to establishing a clear picture of what is possible. The key is challenging current constraints and giving feedback.
The BCE experience improves outcomes by moving people to action and accountability. This happens through collaborating to define specific goals and focusing on the most important leverage points.
